Rachel has been working in retail since 2011 and has made her way from a Customer Advisor in the Helensvale store to Store Manager at Harbour Town, Burleigh Heads, Helensvale and ultimately as a Retail Channel Manager for all stores. Rachel has since taken her skill set to succeed in her new role as Group Operations Manager for HTG.
Rachel started her career in retail at Fone Zone before joining HTG in October 2012. In 2012 within a few months of joining the Helensvale team, Rachel received the Rising Star Award for retail.
The following year she received the Retail NPS Award proving that she gives her customers exceptional customer service. In 2015 only months after taking over Management of the Burleigh Store Rachel received one of the highest company accolades with Frontline Manager of the Quarter 2015.