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What is a Raving Fan? - HTG

What is a Raving Fan?


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My Name is Dave Kirk, I was born in Canada, and moved to Australia on 6th of April 1987 the same day Sugar Ray Leonard and Marvin Haggler had their world title fight, and I have had the pleasure of working in Sales and Customer Service for the past 30 years in Australia. I currently work for HTG, and they know how to make a raving fan.

Raving fan

Raving fans? No, we are not a sports team, we are a company that wants our customers to be advocates of what we do. We offer sales, service and support, and we give customers solutions that are simple, effective, and that work for them in their business.

When I think of raving fans I can’t go past the Queensland Maroon supporter. After years and years of success, consistency & dedication. This would have to be the sporting team with an incredible amount of fans.

Much like my Blues we know they are trying their best and we are still their advocates because of how hard they work to maybe one day win a series..pleeeease 😉

I would like to think that HTG is the Maroons of the current era, and we have a lot of very happy customers out there, raving fans.

I want my customers to be able to call me and know that I can provide a fast, effective solution, or help with any issues they may have. This, in turn, will create advocates for HTG.

I listen to their needs, passions, highs and lows and I build rapport around these. I will always try to achieve the outcome of satisfying a client and, even with issues that are out of our control, we can still achieve a raving fan from customers that have had issues.

By using my training, product knowledge, the resources I have available to me, and most importantly my LIFE SKILLS I enjoy achieving our goal of creating raving fans.

We have a lot of passion within our HTG family and if our clients can feel that we are giving 105%, trust what we say and know that we genuinely care about their business we will expect to receive referred customers. And, in business, there is no better compliment.

Dave Kirk
Project Coordinator – Techwell